Under the category "Incidents & Accidents," there is statistics related to the reporting and handling of incidents and accidents.

The statistics are presented in four blocks, where the top three blocks are divided into different metrics:

  • 1. Concluded/Reported - the number of incidents and accidents handled and reported in total, and broken down by the type of incident. A handled case means that action has been taken on the incident or accident report received, i.e., actions have been taken, and the incident has been investigated.

  • 2. Most Common Risk Area - shows which risk area has the highest number of reported incident reports, both in total and by type of incident.

  • 3. Average time to take action - shows how quickly, on average, action is taken and an action plan is created after an incident has been reported, i.e., the time from when an incident report is submitted to when someone reads it and takes action. This section also shows how many of the incidents have been handled with actions.

  • 4. Status - an overview of the handling of incidents and accidents by phase in the follow-up process:

  • Reported - incident report received, no action has been taken.
  • In progress - waiting for investigation (follow-up form) or for a deviation to be handled. 
  • Concluded - incident report has been processed, and the case is closed.

  • 5. 10 Most Common Incident Categories - the 10 most frequently occurring incident categories.

  • 6. Occurrence of Incidents & Accidents - a date overview of when incidents and accidents occurred.

  • 7. Timeline of Most Reported Incident Categories - a timeline showing the most reported incident categories.

  • 8. Timeline of Action Management - a timeline showing how long it takes to create an action plan related to an incident.

Through Insights you have access to updated data from all projects at all times, data that can be used to ensure safer and more efficient projects. Filter the data by projects and over different time periods to identify positive and negative trends - capture areas for improvement and take appropriate actions based on data. 

In order to help you with the analysis of the data, we have collected a couple of questions to work with: 

  • Within what category are most near misses and accidents reported? What measures can be taken to prevent these kind of risks? 

  • On average, how long does it take to act on the near miss and accident reports (Average time to action)? What is an acceptable time frame for taking action on the cases that are reported? What can be done to make sure action is taking as soon as possible? 

  • How does the overall handling (from reported to concluded) of the near misses and accidents look? Are the projects pushing to make sure that reports are being acted on and handled, or are the a lot of reports that are stuck in the Reported stage? 

  • Is the any difference between the handling of near misses compared to the handling of accidents? Is there any particular stage in the handling that takes more time than others (hoover with the pointer above the bars for the metric Average time to conclude)?  

  • When do near misses and accidents occur - are there any specific days that seem to be more affected than others? Is there any connection between the number of near misses and accidents? 

TIP! Hoover with the pointer above the graphs and trend lines in order to see data on specific dates.