You can get a new password via both the web platform and mobile application.
Web Platform:
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Click on Forgot your password?
2. Fill in your e-mail
3. Click on Send
4. Click on the link in the email
5. Enter your new password
6. Click reset
Mobile application:
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Tap on Forgot password
2. Fill in your e-mail
3. Tap Ok
4. Tap on the link in the email
5. Enter your email address and new password
6. Tap reset
